Shipping policy

We aim to get your coffee to you as fresh as possible and keep delivery expectations clear.

Important: coffee and merch ship separately

Coffee and made-to-order merch are fulfilled by different partners, so they ship in separate parcels. You are charged shipping once at checkout, not twice.

UK delivery

Coffee (UK)
Coffee ships next working day, Monday to Friday.
Orders placed after 11am on Friday ship on Monday.
We do not dispatch on weekends or bank holidays.

Made-to-order merch (UK)
Made-to-order merch is produced and delivered in 7 to 10 working days.

US delivery

Coffee (US)
Coffee ships within 3 to 5 business days.

Made-to-order merch (US)
Made-to-order merch is produced and delivered in 7 to 10 business days.

Tracking

Once your order ships, you will receive tracking details by email so you can follow delivery.

Seasonal cut-offs

During peak periods (especially December), dispatch and carrier times can extend. We will publish seasonal cut-off dates on the site when they apply.

Questions

If you have any questions about your order or delivery, contact us and we will help.